Frequently Asked Questions

A: After purchase, you’ll receive an email with a download link. You can also access your files anytime through your Squarespace account if you created one at checkout.

A: First, check your spam or promotions folder. If it’s not there, head to our Contact Page and send us a quick message, we’ll resend your files right away.

A: Because digital files can’t be “returned”, all sales are final. If you have an issue with your order, please reach out and we’ll do our best to make it right.

A. Yes! Most of our toolkits and journals come in both printable and fillable PDF versions, so you can use them digitally on any device or print them out if you prefer.

No. Our products are for personal use, reflection, and growth. While they are research backed, they are not a substitute for therapy. If you’re looking for mental health treatment, please connect with a licensed professional.

A: Each purchase is for your personal use only. If someone you know would benefit, please encourage them to support Whole Reconnection by purchasing their own copy.

Yes! We’re always creating new journals, reflection sheets, symptom and accomplishment trackers, and toolkits. Subscribe to our newsletter or follow us on Instagram at @wholereconnection, to be the first to know about new releases and special offers.

A: Nope! You can open and type into our fillable PDFs using free programs like Adobe Acrobat Reader or devices built-in PDF viewer.